ICONIK HOSPITALITY
TRAINING PACKAGES
Investing in know-how should be at the top of your priority list. We have carefully designed training programs for individuals as well as for hospitality teams delivered on-site and online with a mix of educational materials with a hands-on approach.
MANAGEMENT
Iconik thinks pragmatic and proposes tailor-made solutions with real impact; from a punctual sales and marketing plan, to an all-encompassing advisory at executive level.
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MARKETING
Find all that it takes to successfully promote and position your hospitality establishment and making it desirable to your target/niche markets.
Learn to optimize revenues across all the departments in order to ensure sustainable profitability and enhance the guest experience.
SERVICE QUALITY
Providing high quality services and facilities is the key for the profitable operation of hotels. Maintaining high standards allows hospitality establishments to promote at higher rates than other hotels belonging to the same category, to be less dependent on distribution channels, to increase their reputation, to secure loyal and repeat guests,which results on growing their revenue.
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CROSS-SELLING TECHNIQUES
Find ways and techniques to optimize your daily profit basket across departments.
Increase the level of guest satisfaction by constantly adapting the product or service to the guest needs should be the main objective.
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